Questions? Answered.
Everything you need to know before you ride with Byron Bay Express.
Gold Coast ⇄ Byron Bay
Gold Coast Airport ⇄ Byron Bay
How do I get between Gold Coast Airport and Byron Bay?
Take our express shuttle. It runs direct between the airport and central Byron Bay with no transfers, four services a day each way.
How long does the trip take?
About 45–50 minutes, depending on traffic.
What time does the bus leave the airport?
We run 4 services every day. See the timetable for current departure times.
Where is the pick-up point at Gold Coast Airport?
The Transit / Coach Meeting Point at the northern end of the domestic terminal. After collecting your bags, face the exit doors, turn left and walk to the end of the terminal. Go out the doors and you'll see the shuttle buses under the white shade sails. Our bus pulls into an available bay at the departure time.
Do all services go via Gold Coast Airport?
Yes. Every service picks up and drops off at the airport.
Gold Coast Airport ⇄ Surfers Paradise
How much is the airport to Surfers Paradise fare?
$25 one-way, all passengers.
How long does it take?
About 45 minutes, depending on traffic and weather.
Where is the Surfers Paradise pick-up?
The Mantra Legends bus stop on Surfers Paradise Boulevard, in front of Spice Venue Indian Restaurant. See our pick-up locations for a photo and map.
Can you pick me up from my hotel or apartment?
No. All passengers board at the Mantra Legends stop, which is central and easy to reach on foot or by public transport.
Byron Bay ⇄ Surfers Paradise & Broadbeach
How long is the trip between Byron Bay and Surfers Paradise?
Byron Bay → Surfers Paradise takes about 90 minutes; Surfers Paradise → Byron Bay about 1 hr 35 mins.
Do you stop at Broadbeach?
Yes. Broadbeach is a scheduled stop on the Gold Coast Highway near the Broadbeach North tram stop, with one service each way daily. Check the timetable and pick-up locations for times and the exact spot.
Tickets, changes & delays
How do I buy tickets?
Book online (right up to 5 minutes before departure) or call us on 0418 364 364.
Can I pay the driver?
Yes, cash only (Australian dollars). To pay by card, book online.
Can I get the return price if I return to a different stop?
Yes, you can.
What if my flight is delayed?
Change your booking online to the next bus (if seats are free), or call or SMS 0418 364 364 before your bus departs and we'll move you to the next available shuttle. If you don't change your booking or let us know before departure, your ticket is no longer valid and you'll need a new one. We're not liable for costs caused by airline delays.
I landed early. Can I catch an earlier bus?
Yes. Change your time online, or ask the driver, who can help if there are spare seats.
On board
What does the bus look like?
A blue-and-white shuttle with "Byron Bay Express" and our logo on the front and side, so it's easy to spot.
Do your buses have seat belts?
Yes. Every bus has seat belts and they must be worn for the whole trip.
Do you have child capsules or booster seats?
Our vehicles seat more than 12 passengers, so capsules and booster seats aren't a legal requirement and we don't provide them.
Can I bring surfboards or bikes?
Yes, surfboards under 8 ft and bikes travel at no extra cost.
Can I bring my dog?
Service dogs are always welcome. Small, well-behaved pets are generally fine at the driver's discretion, but not large dogs that take up too much space. Owners are responsible for their pets; if a pet disturbs others or makes a mess, the driver may ask you to leave the bus and the ticket is cancelled without refund.
We're happy to help
Call, SMS or WhatsApp 0418 364 364, or email bookings@byronbayexpress.com.au.