Contact Byron Bay Express
Contact Us
Have a question about your booking or our shuttle services? We're a small, friendly local team and we're here to help — whether you're planning a trip between Byron Bay, Gold Coast Airport, Surfers Paradise or Brisbane, we'd love to hear from you.
Many questions can be answered instantly on the following pages:
Byron Bay Express has been connecting the Gold Coast and Byron Bay since 1999. We run daily shuttle services on the following routes, and our friendly team can assist with bookings, timetable enquiries and travel information for all of them:
Travelling with a group? Byron Bay Express offers private charter services for events, festivals, weddings and corporate transfers throughout the Northern Rivers and Gold Coast region.
Contact Byron Bay Express today to get a quote for your group — our team is happy to tailor a solution that suits your needs and budget.
As an Australian-owned, family-run business operating since 1999, we've built our reputation on punctual service, honest pricing and genuinely friendly customer care. When you contact Byron Bay Express, you're speaking directly with a local team that knows the region and genuinely wants your journey to go smoothly.
★★★★★ We're proud to have hundreds of 5-star reviews from travellers who've made the trip between Byron Bay and the Gold Coast with us. Our professional local drivers know every pick-up point, every connection and every shortcut — so you can sit back and enjoy the ride.
What are your operating hours?
Byron Bay Express runs daily shuttle services 7 days a week. Our team is available by phone and SMS on 0418 364 364 daily to assist with bookings, general enquiries and last-minute travel changes. You can also email us at any time and we'll get back to you as soon as possible during business hours.
How quickly do you respond to enquiries?
We aim to respond to all email enquiries within a few hours during business hours. For urgent queries — such as same-day booking changes — we recommend calling or sending a WhatsApp message for the fastest response.
Can I book a shuttle by contacting you directly?
Absolutely! You can book your Byron Bay shuttle by calling, texting or emailing us, or by using our convenient online booking system. Our online booking is available 24/7 and is the quickest way to secure your seat.
Do you offer accessible transport or special assistance?
We're committed to being as helpful as possible to all travellers. If you or someone in your group has specific accessibility needs or requires special assistance, please contact Byron Bay Express before booking so we can make the appropriate arrangements.
Prefer to write to us? Fill in the form below and we'll get back to you as soon as possible during business hours.
Ready to Book Your Byron Bay Shuttle?
Secure your seat in minutes with our fast and easy online booking system.